Sumedha Research

Grievance Redressal Process

Trade/Brand Name – Sumedha Research
(SEBI Registered Research Analyst – Reg. No. INH000019770)
Research Analyst: Mr. Shivpal Rajput
Address: N 508, Singapore Green View Premium, Vidhut Khedi, Indore, mp 453771


Our Commitment

At Sumedha Research, we are committed to fair, transparent, and prompt resolution of investor grievances in accordance with SEBI (Research Analysts) Regulations, 2014, and related SEBI circulars and master guidelines. We uphold the highest standards of investor protection and compliance.


Dear Investor,

In case you have any grievance or complaint against Sumedha Research or the Research Analyst, please follow the steps below to get your issue resolved:


Step 1: Contact Our Compliance Officer

Please contact our designated Compliance Officer with full details of your grievance:

  • Name: Mr. Shivpal Rajput

  • Designation: Research Analyst & Compliance Officer

  • Email: support@sumedharesearch.com

  • Phone: 9109862918

We will acknowledge your complaint within 48 working hours and aim to resolve it within 21 calendar days.


Step 2: Escalate to SEBI (If Unresolved)

If you are not satisfied with our response or your grievance remains unresolved within the stipulated timeline, you may escalate your complaint to SEBI through any of the following channels:

  • SCORES Portal: https://scores.gov.in

  • SEBI Toll-Free Helpline: 1800 22 7575 / 1800 266 7575

  • SEBI Regional Offices: You may also send a written complaint to any SEBI regional office.


Step 3: Online Dispute Resolution (ODR) Portal

Investors have the option to resolve disputes through the SMART ODR Portal, an SEBI empaneled platform for online conciliation and arbitration, offering faster and cost-effective resolution without litigation.

  • Access the ODR Portal at: https://smartodr.in/login

  • Keep all documents (receipts, communications, KYC, research reports) ready for uploading to the portal to facilitate smooth resolution.


Key Regulatory References

We adhere to the grievance redressal mechanisms as per the following SEBI circulars:

  • SEBI Circular No. SEBI/HO/OIAE/IGRD/CIR/P/2023/156 titled
    “Redressal of Investor Grievances through the SEBI Complaint Redressal (SCORES) Platform and Online Dispute Resolution”
    Read Here

  • SEBI Master Circular No. SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2023/195 titled
    “Online Resolution of Disputes in the Indian Securities Market”
    Read Here


Important Notes

  • Kindly preserve all relevant records like payment receipts, research communications, and KYC documents for your reference.

  • We do not guarantee returns nor act as a portfolio manager. Our services are strictly research-based.


Warning and Disclaimer

  • Registration granted by SEBI, membership of a SEBI recognized supervisory body, and certification from NISM do not guarantee performance or provide any assurance of returns to investors.

  • Investments in securities market are subject to market risks; please read all related documents carefully before investing

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